MILLENNIUM SHIPPING NEWSLETTER
mshippin

JUNE
In This Issue
Re-bills and the Disputes
About the Team
About the Team

UPDATE
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Greetings,

Summer is upon us and for many it’s time to be taking vacation.  We hope if you’re doing any traveling that you stay safe.  If there’s anything we can do to assist you while you’re away from work, please don’t hesitate to ask.

A friendly reminder: we will be closed July 4th and with limited service on the 5th.  Like any other holiday weekend we strongly recommend you to be aware of transit times.  We strongly recommend contacting us if your shipment needs to arrive by a specific day around the holiday weekend. We’re here to give you options.

Re-bills and the Dispute
We understand that at times, things don’t work out as planned. We value you as our client and are here to serve you as needed. Sometimes, that means we must do what we can to right a wrong.  Please see the following common re-bills and what the carriers are asking for to dispute the additional costs.
  • Re-weight:   A scale’s print ticket direct from the warehouse works great!  With or without that ticket we will still need the following to dispute; picking list, packing sheet, owners catalog, scale calibration certificate.  With the above information is a winning combination to dispute and win any re-weight charge.
  • Re-class:  We start with our due-deligence and investigate before you even know you’ve been re-classed.  We will request a W&I (Weight & Inspection) from the carrier and examine what they have re-classed compared to what was used.  If the carrier is incorrect we will automatically dispute or follow up with requesting a picking list and packing sheet from you.
  • Sort & Segs:  This is a service that does not require approval and is performed per consignee’s request.  No approval is required because it is a time and money saver and benefits the paying company.  If this was wrongfully charged, however, we would confirm with the consignee and then speak to the local delivery terminal to reverse the charge.
  • Residential fee:  We understand that some customers are not as forthcoming, and in most cases this fee is valid.  Our first step is to see for ourselves via a program like Google Earth.  If this is not valid we will simply dispute through our proper channels using a screen shot.

JUNE Contest!
 For this month’s contest we are offering a catered lunch for an office of up to 10 people by Panera Bread.  Just respond to this newsletter by the end of day on 7/03 for your chance to enter!  We will cordinate a day and time for your office between 08/01 and 08/30.
GOOD LUCK!

About the team
 Jason Wasulko is the brother of Todd’s and is the first of three childeren of Paul Wasulko.  He was unable to be directly involved with the business as he had established a stable career with a beautiful family in upstate New York.  He has three adorable children whom are very sweet and kind.
Jason works for SRC and works in their computer art/design as well as video department.  Todd has used his skills to help establish the Millennium Shipping logo and to help edit the companys newsletters.  He consults with him regularly and is currently helping him develop some company brochures.  

We thank you for your time and ask you for any feedback.  What would you like to read about?

We hope everyone enjoys their July 4th and has a safe, fun holiday!

 
Sincerely,

Todd Wasulko &
Millennium Shipping Team
$100
 We are offering a reward program for any referrals we receive.  For every account that is refereed to us by you and that referral signs up, after their first shipment you’ll receive a $100 gift card to your store or restaurant of your choice.