By now you should be converted to our new CarrierRate 2.0 system. If you haven’t yet, please contact us so we can guide you through the set-up. It’s quick and easy and worth it, as we have many additional features that improve on version 1.0.
The image below is the opening dashboard with a few new features. The shipment summary is virtually the same as 1.0, however, the ‘status’ tab now has a visual that is color-coded for each step of the shipping process. This is to help you monitor your freight as it moves along. Even though we are still tracking all of your freight in transit, this is an additional tool to help you with the status of your freight. We are still sending out notices if we find a delay in your pick up, transit, and delivery times.
The following images are from a new tool to help you see what has been scheduled, as well as what is out for delivery that day. We are doing this tracking daily and you will hear from us if there is an issue, however, you can always check the status using our home page.
The last box, to the right, is the open claims.
This will hold all current that will be there for you to observe your current open claims.
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