First, log into your portal and click the ‘Admin’ tab at the top of the Home page.  Scroll down the menu bar to ‘User Management’.  If you are the administrator of the account, you may see other users or you may just see your own profile.  Click on the user you would like to manage and click on the tracking notification feature. Scroll down to ‘Default Tracking Notification’.  You can select any of the options and add the email you want the notifications to be sent to.  You can also add multiple e-mail addresses to the list and have them get different notifications, if desired. After you are finished, you MUST click ‘Save and Close’ at the bottom right of the page.

Please keep in mind that the above instructions are for a default setting.  If you want to select which shipment you would like notifications for, you can do so on the ‘Confirm Details’ step when booking a shipment.  You will then quote and select the carrier of your choosing.  The next step is entering the shipper and consignee addresses.  For this one specific shipment, you can see ‘Email Tracking’ to the right.  Just be sure to use the drop down menu to select which notification you or your customer would like to receive.